Incrementally.co

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We’re reimagining customer relationships for financial institutions at scale

Financial institutions are built on relationships. Their most valued clients, such as ultra-wealthy individuals and large businesses, receive personalized support from relationship managers who know them, anticipate their needs, and help them grow. This level of care builds trust, loyalty, and long-term value.

But for everyone else, it doesn’t exist.

Despite 96 percent of Brazilians having a bank account, and 68 percent saying they would switch providers over impersonal service, most customers still receive generic messages, poorly timed offers, and disconnected experiences.

The intent is there. Financial institutions want to do better. But delivering personalized relationships at scale still depends on human judgment, siloed teams, and fragmented systems. And that simply doesn’t scale.

We believe every customer deserves to feel known.

That’s why we’re building an AI-powered decisioning layer that enables financial institutions to deliver one-to-one experiences at scale.

Our platform applies the Big Tech approach. It reads financial, behavioral, and contextual signals to decide what each customer needs, and delivers it at the right moment, through the right channel, in the right way.

AI transforms complex signals into living decisions, learning and improving with every interaction.

This is how financial institutions move from messaging to meaning. From transactions to trust. At scale.

Join our mission

A handful of visionary financial institutions are shaping this with us — get in touch if this speaks to you.

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